autospin User Privacy – How the Platform Protects Your Data

On this page you will find a complete explanation of how autospin collects, stores, and protects users' personal data. This policy is designed to give users the confidence to play without worrying about the security of their information.

From account registration to financial transactions using local payment methods, all data is managed to clear and transparent security standards.

SSL Encryption Secure Data Never Sold to Third Parties Mobile Access
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🎉 Happy Eid & New Year from autospin! During this special occasion, our platform ensures that your account privacy and security remain fully protected. Enjoy a comfortable and secure playing experience.
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What Is User Privacy and Why Does It Matter to You?

What Does User Privacy Mean?

User privacy covers all the policies and technical mechanisms autospin uses to protect your personal information—from your name and phone number at registration to your transaction history and playing preferences. This page explains what is collected, how it is stored, and who is permitted to access it.

Who Is Protected?

All registered autospin users across Indonesia are covered by this policy—whether they signed up using GoPay or accessed the platform via a mobile browser. This policy takes effect from the moment an account is created and remains active for as long as the account exists.

Five Aspects of Data Protection You Should Understand

1. What Data Is Collected?

autospin collects information you provide directly when registering—such as your full name, email address, phone number, and date of birth for age verification. Transaction data such as the payment method used (e.g., BCA transfer or OVO) and deposit amounts are also recorded for financial security and dispute resolution purposes.

The platform also automatically collects technical data such as your IP address, browser type, and device operating system. This data is used to detect suspicious activity and prevent unauthorized access to your account.

2. How Is Your Data Stored?

All sensitive data is stored on servers encrypted to industry standards. Identity document (ID card) images uploaded during the KYC process are stored separately from general account data and can only be accessed by authorized verification staff.

Data is not stored on the user's device—only a temporary login session is kept in your browser, which automatically expires when you log out or close the app. Users accessing the platform from a shared work device do not need to worry about data being left behind on that device.

3. Is Data Shared with Third Parties?

autospin does not sell or rent users' personal data to third parties for marketing purposes. Data is only shared with partners that directly support platform operations—such as payment service providers for processing your transactions—and all partners are bound by strict confidentiality agreements.

Exceptions apply when required by law or to prevent fraud that harms other users. Full details can be found at terms and conditions of service page available.

4. Your Rights over Your Personal Data

As a user, you have the right to request access to your stored data, request corrections if any information is inaccurate, or submit a data deletion request after closing your account. All such requests can be submitted through the platform's customer support service available at 24/7.

Users who want to update their phone number or account email can do so directly from the account settings menu without contacting support, as long as the change does not require identity re-verification.

5. Cookies and Session Tracking

The platform uses session cookies to maintain your login status and display preferences. These cookies are technical in nature and are not used for commercial profiling. You can clear cookies at any time through your browser settings—though doing so will end your active session and require you to log in again.

A Safe and Trusted Gaming Experience

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Important Privacy Points to Keep in Mind

  • Use an active email address when registering — account security notifications are sent to your registered email, including login alerts from new devices.
  • Never share your OTP with anyone — autospin will never ask for your OTP code by phone or text message on behalf of the platform.
  • Update your password regularly — especially if you suspect any unusual activity on your account.
  • Your ID document is for verification only — identity documents you upload will not be used for any purpose outside the KYC process described.
  • Log out after playing on a shared device — if you access the platform from a public computer or office computer, always log out to prevent unauthorized access.
  • Check your login history regularly — the session history feature in your account settings shows when and from which device your account was last accessed.
  • The policy may be updated — autospin will notify users by email or platform notification if there are any significant changes to the privacy policy.
  • Use a secure network — avoid accessing your account over unencrypted public Wi-Fi to minimize the risk of data interception.

Data Privacy When Accessing via Mobile Device

Android and iOS: What to Be Aware Of

When accessing autospin through a mobile browser on Android or iOS, the connection always runs over encrypted HTTPS—indicated by the padlock icon in the address bar. This ensures that your login credentials, transaction amounts, and account information cannot be intercepted by third parties during transmission.

Users playing through a mobile device on a 4G network enjoy the same level of protection as desktop access. The mobile experience does not store sensitive data locally—all account information is stored on protected servers.

Accessing Under Low Network Conditions

Under weak signal conditions, the platform may load more slowly, but security protocols remain active. Your session will not automatically switch to an unsecured connection. If the connection drops mid-transaction, the system will hold the process until the connection is restored—transactions will never be processed twice.

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Your Privacy is Protected — Time to Play

autospin is committed to keeping your data secure so you can enjoy a comfortable and worry-free gaming experience. Create a new account now or log in if you already have one — your account security is our priority.

Your Data While Active on Sports Betting and Esports

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When you place bets on esports matches such as Mobile Legends SEA Games or Valorant Champions Tour Asia, your betting data — including selected markets and stake amounts — is stored as part of your account history. This data is used to settle bets, calculate winnings, and provide you with a transparent activity history as a user.

The same applies to sports categories such as 1 Indonesian football league or BWF World Tour badminton. The platform does not use your betting data for any purpose beyond account management — such as profiling for ad sales.

If you have specific questions about data related to your betting activity, visit the FAQ page that answers a wide range of common user questions regarding accounts, payments, and data privacy.

Enjoy Entertainment with Peace of Mind

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Common Privacy Questions at autospin

No. The phone number you register with autospin is used solely for account security purposes — such as sending OTP codes during login or verifying password changes. The platform does not use your number to send promotional messages without your explicit consent.

After an account is closed, transaction data and activity history may be retained for a certain period in accordance with applicable legal obligations — typically ranging from several months to several years, depending on regulations. Identity data will be deleted once the minimum retention period has been met. For more specific questions, please contact the customer support team.

You can submit a data access request through autospin customer support, available 24/7. Please include appropriate identity verification information when submitting your request. Processing typically takes a few business days depending on the volume of incoming requests.

Connections to autospin always use encrypted HTTPS, so data transmitted remains protected even over public WiFi networks. However, using public WiFi still carries general security risks — for example, other apps on your device may not be secure. It is recommended to use a personal mobile network or a trusted VPN for maximum security.

Bank account information you enter for withdrawal purposes is stored in an encrypted system and can only be accessed by the payment processing system. This data is never displayed in full to anyone — including customer service staff — and only a partial (masked) account number is visible in your account history.

Data protection policies apply equally to all registered users, regardless of KYC verification status. Users who have not completed KYC may have restricted access to certain features — such as lower withdrawal limits — but their personal data is protected to the same standard.
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